USCIS Customer Service Number, Corporate Address and Email

March 15, 2020
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The United States Citizenship and Immigration Services performs several functions. USCIS looks after the cases of those wishing to obtain US citizenship and wanting to immigrate to the US for work. The agency also helps individuals who wish to work in the US by processing applications for Green card/ Employment Authorization Document/ Employment-related visa required for the same and help employers to verify the legal rights of their employees to work in the United States.

uscis customer service image — USCIS customer service image

Not only this, USCIS looks after cases and protects those who are living inside and outside of the United States and are displaced because of any circumstances. Contacting USCIS is a straightforward process that helps to get the status of our pending case and additional information within minutes.

USCIS Customer Care

There are several ways to contact USCIS support. The applicants can sign up for the online account and track the status of their case. You can send an online message to USCIS. You can also take the help of Emma, a virtual assistant at USCIS. You can speak to customer care representatives to clear your doubts.

The United States Citizenship and Immigration Services supervises the immigration and naturalization system and is an agency of the United States Department of Homeland Security. It was formed around 16 years ago on 1st March 2003. As of 2017, 16,654 employees work with USCIS under the authority of the Federal government of the United States. The acting director is Ken Cuccinelli, while Mark Koumans captures the position of deputy director.

United States Citizenship and Immigration Services Customer Care Numbers

Calling USCIS will direct to automated information where you will be asked about your language preference. You need to press two afterward to get in touch with a USCIS customer care representative. Main USCIS contact numbers are as follows:

USCIS Customer Service Phone Number
When in the United States or U.S. territory, USCIS phone number	800-375-5283
People who are deaf, hard of hearing, or have a speech disability	TTY 800-767-1833
When outside the United States or U.S. territory, USCIS customer care number	212-620-3418

USCIS Customer Service Hours

The customer care representatives of United States Citizenship and Immigration Services were earlier available Monday to Friday from 8 AM to 8 PM except for federal holidays. But USCIS has expanded the business hours and included Saturday also. The customer care representatives are now available on Saturday also from 9 AM to 5 PM You can get access to automated information 24 hours a day.

USCIS Address of Corporate Office

The United States Citizenship and Immigration Services is headquartered at:

111 Massachusetts Avenue

NW Washington, DC, US.

You can easily find a nearby United States Citizenship and Immigration Services offices through the following link: https://www.uscis.gov/about-us/find-a-uscis-office.

For field offices, one just needs to enter the zip code and state to locate a nearby office.

USCIS Official Website

Customers can visit the official website of USCIS www.uscis.gov for more information regarding their case. They can also sign up for their account on USCIS from where they can track the status of their case.

USCIS Contact Us: https://www.uscis.gov/about-us/contact-us

USCIS Customer Service Email

For technical support, you can send an email to askemma@uscis.dhs.gov. Do not send any case related query to this Email. Several other online tools can help you with changing addresses, filing forms online and obtaining general USCIS case status.

USCIS Social Media Accounts

The United States Citizenship and Immigration Services is available on several social media handles like Facebook, Instagram, LinkedIn, etc. Links for some of them are provided below:

Instagram: https://www.instagram.com/uscis
Facebook: http://www.facebook.com/uscis
USCIS Twitter: http://twitter.com/USCIS
LinkedIn: https://www.linkedin.com/company/uscis

FAQs

What is the USCIS number?

USCIS number is a unique 9 digit number that is assigned to a non-citizen by the Department of Homeland Security.

How to reach USCIS customer service representative?

To reach a USCIS customer service representative, call 800-375-5283 any day between Monday to Friday 8 AM – 8 PM except federal holidays. But USCIS has expanded the time and now the live agents will also be available on Saturdays from 9 AM to 5 PM.

How to write a money order to USCIS?

The money order should be drawn on a US bank to the US Department of Homeland Security and should be in US dollars.

How do I know which USCIS service center?

There are 5 USCIS service centers in total. To identify your service center, first, determine which service center has the authority over your type of application and then identify which service center has authority over the applications originating from your state.

How to contact USCIS?

There are many ways to contact USCIS and get information. You can message them online or USCIS customer service talk to a person on a call.

How do I speak to someone at USCIS?

To speak to someone at USCIS, just dial 800-375-5283 from your phone and follow the instructions.

How to enter the receipt number on USCIS on the phone?

Call 1-800-375-5283 and follow the instructions to enter the receipt number.

What is the best time to call USCIS?

The best time to call USCIS is 8:15 AM.

Can you call USCIS for case status?

Yes, one can call USCIS for case status.

Where is the USCIS national customer service center?

USCIS has got many offices. You can locate the nearest one at https://www.uscis.gov/about-us/find-a-uscis-office.

Can I call USCIS for questions?

Yes, you can call the USCIS customer service representative for questions.

Does USCIS track your phone?

USCIS tracking your phone usually won’t happen.

Can I send an email to USCIS?

You can send feedback on the USCIS website to uscis.webmaster@uscis.dhs.gov.

Where can I find my USCIS number?

If you hold a green card, the number can be found on the front side of it.

Does calling USCIS help?

Yes. Contacting USCIS can help you clear your doubts and help you get the status of your application.

Is Saturday a business day for USCIS?

USCIS has included Saturdays also on the business days list. Customer care representatives are now available on Saturday also from 9 AM to 5 PM.

Can I use the PO box as a mailing address for USCIS?

Yes. You can use a PO box as a USCIS mailing address.

Final Verdict

The USCIS contact center helps customers track their application status and clear their doubts regarding a pending case. Contacting USCIS provides accurate information regarding the status of the case. There are many ways to track your application status and clear your doubts. The article includes essential numbers, information, and ways to contact USCIS.