DirecTV Customer Care Numbers – Get 24 hours Tech Support!

DirecTV is a premier television provider and a part of the AT & T family in the United States. DirecTV provides live TV, on-demand videos, premium network channels, and niche movie channels through their internet and satellite streaming technologies. There are many DirecTV budget and entertainment packages for everyone’s needs. DirecTV customer service was once the best in the country and was awarded J.D.Power award in 2007. 

DirecTV customer services are now operated using third party call centres. These call centres operate both inside and outside the United States and the agents in these centres are answering customer’s phone calls related to DirecTV billing, technical and programming issues. Their products include TV packages, TV and internet bundles, and movies on demand with premium entertainment.

To enjoy their products, you need a receiver and a monthly subscription for DirecTV. If you face any difficulties in watching your TV, then you need to contact customer care through the toll-free number, live chat or email and place a query to resolve your problem. Thus DirecTV Now support is essential for both the company and the subscribers.

DirecTV Support

Customers contact DirecTV customer service chat for many services. You can contact customer care for getting a new connection, cancelling or changing the service, billing issues, and technical issues with the service.

Most of these issues can be solved online, but some customers, who face difficulty in online services, prefer to call the customer care service and get help from them. This service is called as live service. In live service, you get the chance to speak to a customer care executive and get the right direction. Since most of the people prefer this live care, this support is available throughout the day and 24 x 7 hours.

DirecTV Customer Service Numbers

They provide customer care support for managing the DirecTV account, installing the DirecTV equipment and installing its features, help for viewing any TV channel with the DirecTV app, help for receivers and DirecTV DVRs and support for watching DirecTV on your mobile, laptop and more.

AT&T DirecTV Customer Service Phone Number Real Person

Other DirecTV Contact Numbers

All these DirecTV Now contact numbers are available all days a week. General support hours are 8 AM – 1 AM.

DirecTV Customer Service Hours

DirecTV customer service phone numbers can be contacted throughout the day and DirecTV customer service is available throughout the week.

Customer Service Hours

• General support daily: 8 a.m. – 12 a.m. ET
• Technical support & Support for travel abroad is available 24 x 7
• DirecTV customer service chat hours: Every day, 7 a.m. – 1 a.m. ET

The best time to call DirecTV customer service is from 10: 15 AM to 12 PM. If you want to contact customer care quickly for a new connection, press two after the toll-free number, press 3 to listen to current promotions and press 1 to contact customer care executive.

DirecTV Headquarters

DirecTV internet services and TV broadcasting services are operated from the company headquarters. If you want any information, you are free to drop a mail to

2230 E, Imperial Highway FL 10,
El Segundo, California,
The United States.

DirecTV Near Me

The nearest DirectTV can be accessed very easily through its official store locator www.directv.com/city. The phone number for DirecTV subscriptions can be reached through the find a retailer page. Since most customers want to visit a store before purchasing their subscriptions, you can find a store near you through the above link. Dealers within a radius of 5 kilometres will be displayed on the screen when you enter the zip code.

DirecTV Website & Contact Us Page

DirecTV’s official website provides more details regarding their products and services. DirecTV website offers the complete list of subscriptions available, offers and prices of the internet bundles. 

Website link: www.directv.com

You can also get all the contact information for customer care in the following link: https://support.directv.com/contact. 

DirecTV Customer Service Email & Chat Support

DirecTV doesn’t provide any email for customer support. Instead it has an excellent DirecTV Now chat support. You can contact them in English and Spanish language. DirecTV customer service chat is available 7 days a week from 7 am to 1 am. So, if you prefer to chat with the support team rather than calling, you can visit the official website and under contact us section, click the Chat with a DirecTV representative link. Then the chat section opens at the bottom of page on right side. You can ask queries and get your issues resolved within no time.

DirecTV Customer Support on Social Media

If you are not able to contact your customer care through DirecTV Now phone number and have some problems with your DirecTV, you can contact DirecTV through their website, Twitter and Facebook account. You can even contact them through AT&T retail stores as they provide DirecTV tech support for DirecTV complaints.

Here are DirecTV social media links:

• Twitter: https://twitter.com/DirecTV. 
• Facebook: https://www.facebook.com/directv. 
• YouTube: https://www.youtube.com/user/DIRECTV

DirecTV Now Social Media:

• DirecTV Now Twitter: https://twitter.com/directvnow
• Facebook: https://www.facebook.com/directv.now.att/

DirecTV Review

DirecTV has received mixed reviews for its service. There are more positive reviews before the merger with AT&T TV and after the merger, it was reported in many social media that their customer service is not as good as expected. 

If you receive a one time DirecTV connection, then you will have a higher customer satisfaction level. There are very few DirecTV customer service complaints and most of them are very minor and resolved using online support.

DirecTV customer care is criticized by many on social media. There are complaints about DirecTV technical support that they are not keeping the call records or their complaints. There were no follow-ups in their complaints and each time, the customer must explain their complaint and then look for the status of their complaint. This frustrating experience may lead to the loss of DirecTV customers.

So many reviews have highlighted that DirecTV contact fails to provide the free channels and is not honouring the deal. The promises like free sports channels or other entertainment services are not offered free-of-charge as advertised. 

FAQs

Conclusion

DirecTV was the leading television service provider and the best entertainer for the entire family since July 2015 without losing customers. It was after 2015 that they started losing their customers. As per the reports, the main reason for the decline in customers was due to poor customer service. DirecTV is the best example to show the world that customer service is vital for any industry.

After their merger with AT&T, they have lost around 4.1 million subscribers in the year 2019. Several customers have pointed out that it was impossible to talk to the right person in the first call. Your call will be directed to another executive and another that, your call will be cut-off after ten minutes. DirecTV customer support needs to improve from scratch and to fail to start earlier may lead to substantial loss of subscribers.